Basement Wall Crack Repair

Jun 15, 2022

The foundation of your home is a pretty big deal. When it comes to waterproofing your basement, it goes hand in hand. When you hire someone to ensure your basement won’t let in any moisture or leaks, it’s important that you have a good grasp on who you’re hiring and whether you can trust them to get the job done right and efficiently. If you’re in search of a foundation repair contractor, here are a few key things to look for before you hire them to take on your home.

Experience and Expertise

You do not want to hire a contractor who is just starting out in the business or is looking to make a little money on the side. If you notice that the contractor is from outside of the Kitchener area then you know that you may have trouble locating him if you have problems with his repair. You also don’t want to work with a massive franchise that promises big things but just subcontracts your work to the lowest bidder. The Crack Doctor has over 30 years of experience in waterproofing and anyone working on your home is a waterproofing apprentice or Master Waterproofer. We do all of the work and never subcontract anything. We fix more wet basements than anyone else in Kitchener.

The Crack Doctor has a local office that services the Kitchener area and is highly respected within the construction industry. Our repair solutions are often copied and so we advise you to be careful when selecting a company to fix your wet basement. The wrong repair for your home will result in the problem of your wet basement reappearing in the future and this becomes costly if you have resurfaced and refinished it. Please call us for the proper assessment.

Look for References

Just like you would apply for any job, having some references you can follow up on from previous clients is one of the best ways to feel confident about whom you hire. You can find these online, or you can simply ask the contractor to provide some that you can follow up with. Read the reviews to get a sense not just of the work itself, but the entire process, customer service, how warranty work is handled etc.

Licenses and Insurance

The company should provide licensing and insurance. You can ask to see their proof and policies, along with their business liability policies, workman compensation, and valid trade license. If the company or contractor is reliable and professional, they should have no qualms about providing this information for you. The Crack Doctor is fully bonded and insured and we will happily provide any documentation.

What’s the Warranty?

Along with the licensing and insurance, a reputable Kitchener company will also provide a warranty with their service. After all, it’s not exactly a small project that you’ll be investing in. It’s always a good idea to research how their warranty compares with other contractors to get an idea of whether it seems fair or not. Also, make sure you know what exactly is and is not covered under that warranty before signing anything. The Crack Doctor Kitchener offers a lifetime transferrable warranty. It will never leak again, or we’ll fix it for free!
Waterproofing your basement is not a small task. It is messy and a big financial investment. But it’s also crucial to the structural integrity and safety of your home. When you’re searching for a Toronto basement waterproofing contractor to hire, don’t take that search lightly. Look for references from previous customers, and always get as much information about their experience, policies and warranty as you can.

With these tips, you will be better prepared to take on a foundation waterproofing project on your Kitchener home. If you have any questions or require a free foundation consultation on your home, contact The Crack Doctor today!

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